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FREQUENTLY ASKED QUESTIONS
What Trophy Styles and Selections do you sell?
We offer all trophies, plaques and awards in a variety of styles and colors. You can choose one, two or three column trophies in many colors and designs. Figures are available for trophies for almost every sport and occasion. We carry a complete selection of event figures, bobble head figures, sculptures, trophy cups, spin trophies, crystal trophies, acrylic trophies, color insert trophies, championship trophies, mascot trophies, custom trophies and more.
What decorating services are available with the wearing apparel?
We offer embroidery & screen printing on the shirts, hats, uniforms, jackets, and wearing apparel that we offer for sale.
What decorating services are available with the wearing apparel?
We offer embroidery & screen printing on the shirts, hats, uniforms, jackets, and wearing apparel that we offer for sale.
How long does it take to receive an order?
Orders for stock items normally will be ready for pick up or shipment within three business days. Promotional products, custom orders and items with a logo will take longer. Rush shipping is available for most orders at an additional cost. Trophies, awards & medals by TJ’s Trophy & Awards usually ship within 72 hours. Trophies arrive fully assembled and engraved.
What is your Low Price Guarantee?
We will gladly match any competitor’s advertised price on the same or similar item. The product must be shown on a website, catalog or advertisement. We will also work with you on a bid or quote. Please contact our Customer Service Department at 1-800-762-0049
How much are shipping charges?
Shipping charges are determined by weight and shipping destination, most orders are shipped via UPS Ground unless 2nd Day or Next Day is requested. APO/FPO orders are shipped via Priority Mail and generally take 1-2 weeks. Express Mail is available but delivery time is not guaranteed.
How to place an order?
Orders can be placed via email @ tjsportwide@aol.com, fax 973-989-8923, US mail or directly with a representative at 1-800-762-0049. To insure accuracy we will not accept engraving via phone; all engraving must be received in writing via email or fax. We also accept orders at our showroom for our local customers.
What forms of payment do you accept?
MasterCard, Visa, American Express and Discover Card payments are accepted. We also accept checks and money orders; however payment must be received prior to shipping. Purchase Orders are accepted from Government Organizations, Schools or Organizations with a prior approved net30 account. A signed copy of the PO must be faxed to 973-989-8923 once the order has been placed. Orders will not be shipped without a hard copy of the PO.
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